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SHIPPING POLICY


How much does shipping cost?

Shipping rates vary by location and time to deliver. Please see rates in checkout for the most accurate rates.

We do have a $6.99 flat rate economy shipping on all orders and Free Shipping on or more. Expedited shipping rates vary in checkout.

 

When will my order be shipped?

Orders are typically shipped in 1-3 business days. Most orders are shipped within 48 hours, but in rare cases it could take up to 3 business days to ship your order.

Business days are Monday - Friday of the week and do not include weekends.

Time to ship is not included in the delivery times that are quoted during checkout.

Below is a quick guide on how to estimate your delivery time.

Time To Ship (1-3 Days) + Delivery Time (Chosen at checkout) = Total Time to Delivery

Where does Pro Kites USA ship from?

We ship the majority of orders from our warehouse facility located in Wall, New Jersey.

We do have a few fullfillment partners that will occassionally help ship orders during peak times.

How long will it take my order to arrive?

Total time until your order will arrive at your door varies by the shipping method chosen at checkout. In all cases we do our best to exceed our own estimates and in most cases we are able to do so.

Below is a quick guide on how to estimate your delivery time.

Time To Ship (1-3 Days) + Delivery Time (Chosen at checkout) = Total Time to Delivery

If your order has exceeded your maximum delivery estimate please contact us.

What carrier do you use for shipping?

Domestic US orders are shipped via USPS. In some cases we will also use UPS & Fedex to ship orders when better service is provided. You can request shipping by UPS if that is your preference. Please Contact us if you have special shipping needs.

Do you ship internationally?

No, at this time we do not ship internationally. We hope to add international service in the near future.

As of now we ship to all 50 US states, All US territories, and Military bases.

Will you provide a tracking number with my order?

Yes, a tracking number will be emailed to you only when the order has been physically packaged, weighed, and shipped.

If you have recieved a tracking number from us, that means your order has shipped.