Please choose the Customer Service section you would like to visit below!

1. Shipping
2. Returns/Exchanges

If you have a problem with your order please contact us immediatly!


1. Shipping

Shipping Rates & Services

Order Tracking


2. Returns & Exchanges

Return Policy

Exchange Policy


 Currently Pro Kites USA does not offer support via Phone. It is something we are working on and will hopfully have something set up shortly. In the meantime, we are available 24 hours a day via our Contact Us page.