Scroll down to find the contact form, but please read the message below.
**We are experiencing extremely high volume right now. We are currently getting through messages in 1-3 days. Be aware it could take up to 3 days to answer your message. We are trying our best to keep as short as possible. Please avoid sending multiple duplicate messages or status update messages. Every time the ticket is updated it moves to the back of the line. It makes it take longer for everyone, mostly you! I promise with all of my heart that we will get to you and answer any question or resolve any issue you have to your liking. We just want you to be happy, simple as that!
USPS Scan Delays: If we sent you a tracking number via email, that means we 100% shipped your order and delivered it to USPS. We work in a very small area and there are no places for orders to hide or get lost. That being said, we have been seeing issues with USPS scans this past week. Orders being delivered late, scanned in late, etc. We have been in contact with USPS regarding these issues and we are told that due to extremely high volume combined with staffing shortages, USPS is currently experiencing some delivery delays. They have asked for our patience. The good news is we are seeing these orders are eventually being delivered, albeit late. While most orders are still being delivered on time, we have seen a few orders take up to 2 weeks to be delivered. If your order is delivered late, we will refund your shipping charges in full, just drop us an email and we will get you taken care of. If your order shows no movement for a period of 2 weeks, we will refund or reship the entire order. No questions asked.
If you have any other questions or have any issues with your order please use the form below and we will get to you as soon as we possibly can!