Scroll down to find the contact form, but please read the message below.
**We are experiencing extremely high volume right now. We are currently getting through messages in 1-3 days. Be fully aware it could take up to 3 days to answer your message. Please know that sending multiple/duplicate messages or messages asking for status can delay response. Every time the ticket is updated it moves to the back of the line. I promise that we will get to you and answer any question or resolve any issue you have to your liking. We just want you to be happy, simple as that!
***DELIVERY DELAYS POSSIBLE: During the 2020 holiday season we experienced some delays with orders shipped via USPS. Now that the holiday season is over we do not expect for these delays to continue. However, at this time it is too early to know if they are still having delays or not so we want to be fully transparent that delays with your order could still be possible. I don't think it is likely, but we just want to set expectations for delays being possible. We will remove this messaging when we are fully confident they are doing their jobs properly.
** If you received a tracking number from us, your order has been shipped and delivered to the shipper. No Questions asked. We run an extremely tight ship regarding shipping process, and there are no chances for missing orders on our end. If you were sent a tracking number, UPS/USPS/FedEx absolutely have your order no matter what they tell you.
** If your order is being delayed rest assured we will work with you until your order is fully delivered. Our current policy is that if an order is not delivered within 30 days of the shipment date, we will reship or refund no questions asked.
If you have any other questions or have any issues with your order please use the form below and we will get to you as soon as we possibly can!