I have not flown my kite yet but I want to review your customer service.
When I received my kite one of the fiberglass ribs was broken. I wrote to your customer svs. dept explaining the problem saying I'd send backthe kite if you'd send me a new one.
I immediately got a response apologizing for the problem and saying no don't return it, we'll send you a new rib. I had the replacement in a few days and am ready to go to the beach today and have a test flight.
Thanks so much for you quick no hassle response.
Love this kite
Posted by Karen on 28th Oct 2014
This kite flies great with absolutely no issues at all. It is lightweight, which means It's great for hiking if you choose to take it along. Extremely easy to assemble as well, which is a huge plus. It doesn't have a wing like design to it which is the only bummer, but It's better than most kites you find in cheaper stores. I would recommend.